Privacy Policy

At EVOWELL AI Health Solution LLP, your privacy is a top priority. This Privacy Policy outlines how we collect, use, store, and share your information when you use our services, including logging in with Facebook. We are fully committed to complying with the Information Technology Act, 2000 and the associated SPDI Rules (2011) of India.

1. Data Collection

By registering or signing in via Facebook, you explicitly consent to the collection and processing of your personal data as outlined in this policy.

We collect the following types of information:

  • Facebook Login Data: Public profile information including your name, email address, profile picture, and any other information you have made public as per Facebook's Data Policy. No posts or messages are made on your behalf without your permission.
  • Usage Data: Information about how you use our services, such as clicks, features used, session duration, device type, and location (if enabled).
  • Cookies and Similar Technologies: We may use cookies or analytics tools to improve user experience, personalize content, and analyze usage patterns. You can disable cookies in your browser settings.

2. Data Use

We use your information for the following purposes:

  • Account Authentication: To verify your identity and log you into our platform.
  • Service Delivery: To enable core platform features and ensure a seamless user experience.
  • Personalization: To provide you with relevant content and recommendations.
  • Improvement & Analytics: To debug issues, improve performance, and develop new features.

3. Data Sharing

We do not sell your data. However, we may share your information with:

  • Facebook: As required for login authentication and compliance with Facebook's policies.
  • Third-party Service Providers: Only with those under strict confidentiality and data processing agreements for analytics, support, or infrastructure needs.
  • Legal or Regulatory Authorities: When required to comply with applicable law or court orders.

4. Data Retention

We retain your data as long as your account is active or as needed to deliver our services.

Upon deletion of your account or request, we will delete your data from our systems, unless retention is required by law.

5. Data Storage and Transfer

Your data may be processed or stored on secure servers located within or outside India. By using our services, you agree to such data transfers in accordance with applicable Indian laws.

6. Your Rights

  • Access Your Data: You can request a summary of the data we hold.
  • Update or Correct Your Data: Contact us to make corrections or changes.
  • Delete Your Data: You may request deletion of your personal data from our records. In case of Facebook login, your data will be deleted automatically from our database when you revoke permission to our Facebook App.
  • Opt-out of Data Sharing: You may opt-out of non-essential third-party sharing by contacting our team.

7. Children's Privacy

Our services are not intended for children under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will promptly delete it.

8. Security Measures

We implement reasonable security practices including encryption, access control, and secure servers to safeguard your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Grievance Officer

In compliance with Rule 5(9) of the IT Rules, 2011, we have appointed a Grievance Officer to address user concerns:

  • Name: Munish Vyas
  • Email: evowellhealth@gmail.com
  • Response Time: Acknowledgment within 24 hours and resolution within 15 working days.

10. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes. Continued use of our services constitutes your acceptance of the updated policy.

11. Governing Law and Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts located in District SAS Nagar, Punjab (India).

12. Contact Us

For any privacy-related concerns, questions, or requests, please contact us at:

www.evowellhealth.in